Thank you for rescuing me yesterday!!! My computer went from not turning on to fully functional thanks to you! Thanks for being trustworthy, professional, and for the occasional computer miracle!! - Julie Wolgemuth Tassy
Called him because I needed my computer fixed. He told me that he could fix it. However, he also said that it would be broken again in six months. He advised me that getting a new computer was my best bet. It is rare to find someone so honest that he is willing to give up a job for the sake of the customer. - Taresa
NBS Technology is by far one of the best, professional and knowledgeable company I have dealt with in my twenty years of business
- Wayne Hatter
My old computer crashed and I called NBS. I asked if someone could come out that day—–it was about 4 pm. Amazingly enough, Jaiman came to our house and worked and worked and worked several hours. Sadly, he could not get the computer working again. He did, however, set up our new netbook with a wireless connection using our new router. This job, too, proved more difficult because the router manufacturer and AT&T will not work together without a fight. He took the hard disc back to NBS where Phan worked on it and was able to recover the most important data and transfer it to the backup disc Phan advised us to buy. (Naturally, we bought the backup disc immediately so that perhaps we would not make the same mistake again.) Today, Phan transferred the rest of my data on the backup disc to my netbook, merging files.
I am thrilled that Phan and Jaiman were not only able to help, but also were pleasant, sympathetic, and not condescending, as many tech people can be——-especially when one calls for support. They did not sneer when I confessed I had not been backing up my data. But they very kindly said that I should have a backup system from now on because many companies like theirs charge thousands of dollars. I am sure that they charged me a very low price, considering all the work they did and the expertise they have. This disaster proved to be much less painful because Phan and Jaiman are such kind people. They gave us extremely helpful advice on the type of backup system to buy, keeping us from floundering and spending more than we needed to.